CivQuest Release Notes
Everything new in CivQuest, in two streams. Releases are our seasonal roundups of headline features. Weekly Updates land every Wednesday morning and cover what shipped to CivQuest users and administrators the week before.
Releases
Seasonal releases collect the biggest new capabilities across Atlas, Compass, and Notify. Each release is a snapshot of what was new when it shipped; everything since is in the weekly updates below.
Releases
Summer 2026What's New in CivQuest: Summer 2026 It's been a big season for CivQuest. This release delivered a brand-new 3D map experience, AI-assisted mapping tools, survey-grade measurement, a suite of local-government data integrations, and Compass Relay, a modern replacement for on-premises task scheduling. Here's everything new, organized by module.
Atlas
Headline Features
3D Map View. Atlas can now display your maps in full 3D with real terrain. Numeric data like land values, building heights, or acreage can be shown as color-coded 3D columns, giving residents and staff an instant visual read on patterns across your community.
AI Feature Extraction (Beta). With this new add-on, available as a beta tool, users can draw a box on the map and let AI trace what it sees in the aerial imagery, including pavement edges, fences, buildings, and tree lines, as ready-to-use, editable measurements. What used to take minutes of careful tracing now takes seconds.
A Smarter Measure Tool. Measuring got a major upgrade: users can now edit shapes after drawing them, snap to map features, undo missteps, and trace directly along real feature boundaries, even continuing across multiple adjacent parcels in a single measurement. Surveyors and title researchers can also enter deed calls (bearing and distance) to plot a boundary exactly as written, with running totals and closure checking.
Local Government Data, One Click Away. Feature popups can now connect residents directly to the information they're really after. New options include Parcel Insights (flood zones, wetlands, soils, historic districts, demographics, and elevation for any parcel), permit and code enforcement lookups, nearby citizen service requests, upcoming board and council agenda items, enhanced document search, and quick links to payment and records portals.
Sign In Once, Everywhere. Visitors can now sign in with their Google, Microsoft, or Esri account through one simple flow, and staff can use your organization's own sign-in system. Once signed in, a user's map view, layers, saved places, markup, and search history follow them across every device, so they can pick up on a phone right where they left off at a desk.
what3words Search. Users can type a three-word address (like ///filled.count.soap) into the search bar and jump straight to that exact spot. It's a fast, precise way to reference locations that don't have a street address.
Multiple Interfaces per Organization. Organizations with more than one map can now give each map its own complete look and feel, including its own title, colors, logos, links, and search setup, each with its own web address, while everything behind the scenes stays managed in one place.
Shareable Feature Links. A new Share button lets users send a link that reopens the exact property or feature they were viewing. Links unfurl with an attractive preview card in text messages and chat apps, and sharing works smoothly on iPhone and iPad.
Share Markup, Places, and Exports Too. Sharing now goes beyond feature popups: markup, saved places, and finished map exports all have their own share links. A shared markup link even recreates the drawing in the recipient's own markup list, ready to use.
Mailing Exports, Straight from Your Results. The new mailing export tool turns table results into ready-to-use mail merge files, producing letters, envelopes, and mailing labels as either PDF or Word documents. Owners who appear on multiple properties are automatically combined, so each recipient gets one letter listing all of their parcels.
First-Time Visitor Walkthrough. New visitors can be greeted with a brief guided tour that points out the search bar, advanced options, map and table views, and where to find help. Every step's wording is customizable by your team.
Mapping & Map Tools
Bring your own map data. A drag-and-drop upload window in the markup tool lets users add their own shapefiles, KML and KMZ files, or CSV and Excel (XLS/XLSX) spreadsheets of XY coordinates directly to the map, with a quick review step to confirm what's being imported. Uploaded features keep their original attribute data, so clicking any of them shows the details, and their color, style, and label can be adjusted just like any other markup.
Buffer from anywhere. Users can now create a buffer at a set distance directly from any feature popup or saved markup, with no extra steps, and buffers can even be buffered again.
A redesigned Nearby tool. The Nearby tool now offers a full set of clearly described location options: within a distance, intersecting, completely inside, or overlapping your selection, plus a "crosses" option for line selections. Each option is explained in plain language right in the picker, and the cleaner layout now works fully on mobile.
You decide what counts as "overlapping." A new percentage setting lets users choose how much of a property must fall inside their selection to count as overlapping, so thin slivers of neighboring parcels no longer clutter the results.
Better swipe comparison. The swipe tool for comparing two maps now supports vertical or horizontal dividers, precise arrow-key control, and a "basemap only" option so you can study imagery side by side without other layers in the way.
Saved places return you exactly where you saved. Reopening a saved place now restores the precise view, including rotation and zoom level, instead of an approximation.
A blank basemap option. Maps can now be displayed over a clean, blank background. It's ideal for focusing attention on your own data layers, and it's fully supported in printing.
Fullscreen mode. A new control lets desktop users expand the map to fill their entire screen.
More flexible redaction. Maps can now apply multiple privacy rules at once, each with its own criteria and its own set of hidden fields, giving you finer control over protecting sensitive records.
Search & Results
Richer search suggestions. Search suggestions can now show additional details, like an address or parcel number alongside an owner name, so users can tell similar results apart before they click.
Search connected records. Searches can now reach across related records, such as finding every zoning designation on a multi-zoned parcel, with results appearing everywhere from the results table to exports.
Clickable links in results. Fields that contain web links to deeds, documents, or external records now display as clean, clickable links, with the option to show friendly text like "View Deed" instead of a long web address.
Exports match your filters. Exporting search results now exports exactly what you've filtered down to, not the full original list.
Smooth performance on huge searches. Result tables now handle tens of thousands of records without slowing down your browser, with clear loading indicators and full keyboard navigation.
Complete dropdown lists. Search dropdowns now load every available value even on very large datasets, so no option is ever silently missing.
Smarter address matching. Address search now understands both spellings of road types (Way, Rd, Street, and more), so results no longer disappear as you finish typing.
Search respects your map's filters. If your administrators have filtered certain records off a map, those records no longer appear in search suggestions or results.
Printing, Exporting & Sharing
A faster, friendlier print experience. The print preview now appears instantly when switching layouts, and a new Customize Layout section offers one-click choices for legend size, north arrow style, and scale bar units, so what you see is exactly what prints.
Real progress and a cancel button. Exports now report their progress through every stage and can be cancelled mid-way, and your preferred print settings are remembered for next time.
Multi-page property reports. Property exports can now include multiple map pages, such as a zoning review packet with separate pages for zoning, soils, and floodplain, each with its own title and layers. Maps can also offer several export templates for users to choose from.
Truer, more complete legends. Legends now include modern tile-based layers, draw line symbols at their real width and dash pattern, and faithfully reproduce layer transparency in every print.
Direct aerial imagery support. Atlas can now connect straight to high-resolution county imagery services as a basemap, with full print support.
Print at engineering scales. Custom print scales now go down to 1 inch = 10 feet, with common presets included.
Speed & Reliability
Faster first load. Public sites no longer run a lengthy behind-the-scenes scan on startup, which removes up to 20 seconds from the first visit on large maps, and we've eliminated redundant downloads that slowed every user's first page load.
Your settings stick. Layer label choices, opacity settings, and map preferences now reliably survive reloads and stay in sync across devices.
Clear feedback when something goes wrong. Layers that fail to load are now clearly flagged instead of silently missing, searches show helpful messages instead of spinning forever, and selection results are always consistent.
Help that doesn't get in the way. The help panel is now a movable window, so users can follow instructions while working with the map. This release also includes dozens of small fixes across mobile layouts, popups, and date displays.
For Administrators
Compare test and production before you publish. A new Compare Versions tool shows administrators exactly what will change before promoting Atlas from test to production, covering organization settings, per-map settings, and map layer changes. An optional AI-generated summary explains the differences in plain language, with a one-click shortcut to promote when everything looks right.
Compass
Headline Feature
Compass Relay: your scheduled tasks, managed from the cloud. Relay lets your team run and monitor the scripts and scheduled jobs that keep your data flowing, a modern replacement for Windows Task Scheduler. Define jobs with schedules as natural as "first Tuesday of the month," install the runner on your server with a single downloadable installer, and watch live status and logs from anywhere.
AI-powered failure analysis. When a Relay job fails, CivQuest automatically reviews the run and emails your team a plain-English assessment of the likely cause and recommended next steps, so 2 a.m. failures come with answers, not just alarms.
Organized and in control. Relay processes can be grouped into color-coded workspaces, filtered and sorted, paused and resumed without losing their schedule, and monitored with notification preferences per recipient, either all events or failures only.
Support & Requests
GIS Service Catalog forms. GIS departments can now take data and service requests through a structured catalog covering data by layer, map printing by size, and general services, with optional pricing that composes into an itemized request with an estimated total.
Attachment downloads that just work. Ticket attachments now download directly to your computer instead of opening in a browser tab, and a new "Download all" button packages every attachment on a ticket into a single zip file.
Flexible intake forms. Custom forms can now route submissions to your feedback queue instead of creating a support ticket, the right destination for suggestions and non-urgent input.
A better board view. Deferred items now have their own column on the kanban board, dragging a card between team members now properly reassigns it, and busy columns load more gracefully.
Easier invitations. New users can now be invited by email, by a shareable link, or both.
More useful feedback notifications. Feedback notification emails now clearly show the submitter's name and email, with a clickable address, so your staff can reply directly.
Tighter control of internal notes. Internal ticket comments are now restricted to administrators, ensuring internal discussion is never visible to ticket submitters. This is a deliberate security improvement.
Notify
Notification previews restored. We fixed an issue that showed a blank screen when previewing a notification email before sending.
Powering Relay alerts. Notify's delivery engine now also carries Compass Relay job notifications, so status alerts arrive through the same dependable channel as your community notifications.
Weekly Updates
Posted each Wednesday morning, covering the previous week. Weekly updates capture the functionality and fixes that reach CivQuest users and administrators, organized by module.
Hover cards, per-page basemaps, and an AI access policy for your site
Atlas
Hover for a quick look. On desktop, resting the cursor on a parcel or other feature of the map's primary layer now shows a small card with its key details, without a click. Values get the room they need and field labels step back so the information reads at a glance. Moving the mouse hides the card, and clicking still opens the full feature info.
Measurement precision you control. The measure tool's length and area readouts now follow an organization setting for decimal places, so a survey-minded county and a general-audience town can each show what suits them.
Popup exports with photos. Fixed an issue where building photos and other images could keep a feature popup export from completing, and restored smooth scrolling in the results grid.
Tables that fit the panel. Wide tables inside the feature info popup no longer spill past the edge of the panel.
AI search leaves wildcards alone. The partial-word search fallback introduced last week no longer applies to questions typed for AI search, so a natural-language question is never reinterpreted as a fragment lookup.
Fewer blank pages after a deploy. When a visitor's browser has held onto a stale copy of Atlas from before an update, the page now clears the bad cached files and recovers on its own instead of showing a blank screen.
Atlas for Administrators
AI Access Policy. A new AI Access Policy tab in Atlas Settings lets you publish how AI assistants and crawlers may use your site and its data. Atlas serves the policy for your site as robots.txt, llms.txt, and a machine-readable ai-policy.json, with crawler signal toggles, blocked-agent presets, and live previews of the generated text. You can optionally share the same policy with Atlas's own help chat and AI property search. It is a published signal, like robots.txt, not an enforcement mechanism.
Choose which fields hover shows. Check "Hover" on a field in the map's Field Configuration to include it in the new hover card, and set how long the cursor must rest before the card appears.
A basemap for every export page. Multi-page property reports can now give each map page its own basemap, so a packet can show aerial imagery on one page and a clean street base on the next.
A tidier map preview. The Atlas preview's controls moved into the preview frame's header, and the "About Environments" info box is gone.
The Compass Activity feed, ticket exports, accessible exports, and a redesigned admin Dashboard
Atlas
Staff sign-in that sticks. Fixed a loop where "Staff access" sign-in with Microsoft or Google kept returning to the sign-in screen. Signing in with Microsoft now links to an existing staff account instead of failing with an account conflict, and organizations whose only sign-in option is ArcGIS now show a clear staff-only login gate.
Search fills in the blanks. When a search finds nothing, Atlas now retries treating each word as a partial match and tells you which words it could not match. The same fallback runs in the suggestion dropdown as you type.
A popup for every result. Search results on layers that have no configured popup now still open a feature info popup with the record's details.
Popup accuracy. Fixed the popup going blank after selecting overlapping or other-layer features. When a popup has both an Arcade section and a fields list, the Arcade content is shown and the duplicate field list is hidden. Identify and Nearby result columns, map clicks, and stacked-feature picks all now follow the popup's configured field list, and feature exports use the popup's rendered header as their title.
Accessible exports with DocAccess. For organizations with the DocAccess integration, finished map exports and feature info exports now show an "Accessible Export" button. DocAccess needs up to 15 minutes to produce the accessible version, so you can choose to be notified in the app, by email, or both. Links in those emails open the export directly in Atlas.
Labels print the way they look. Layers whose labels are built with Arcade expressions now print with the same labels shown on screen.
Organization content loads with your sign-in. Signed-in users viewing organization-owned layers, such as utilities data, now load them with their own ArcGIS Online credentials, fixing layers that would not display.
Search on iPad. The search toolbar stays in place while the iPad keyboard is open, and each layer's loading indicator now sits at the far right of its row.
Atlas for Administrators
Compare Versions shows who changed what. Each pending change is attributed to the administrator who made it, a Change History section lists every save to the test environment, and web map rows show the ArcGIS item owner and when the map was last modified in ArcGIS.
DocAccess setup check. The DocAccess integration card gains a verification panel and a setup check log so you can confirm the connection is working, and Accessible Export emails send from support@ with a per-organization sender override.
Field pickers on restricted web maps. Map settings field pickers now work for layers on group- or user-restricted web maps.
A cleaner test environment. The Atlas test environment header no longer shows Admin and View Production links.
Compass
An Activity feed for your tickets. The new Activity tab, now first in the Compass sidebar, gathers every comment and ticket change across the tickets you submitted, are assigned to, or were @mentioned in. It opens grouped by ticket, most recently active first, with a "Show earlier updates" link on each card, or switch to a flat newest-first feed. Filters stay tucked away until you need them: turn comment, note, new-ticket, form-submission, and status-change entries on or off, narrow by your relationship to the ticket or by status, and search ticket numbers, subjects, people, and message text. Entries show the first few lines of each message with "Show more" to read the rest in place, and clicking any entry opens the ticket right there and returns you to exactly where you were. Anyone @mentioned in a ticket can now open it, even in organizations where staff otherwise see only their own tickets.
Export your tickets. The ticket table's new Export menu produces CSV or Excel files that mirror the screen: only the visible columns, in order, for the filtered tickets. A third option builds a PDF archive with one PDF per ticket (details, description, attachment list, and the full conversation), optionally including every attachment, bundled into a single zip with a progress dialog and cancel button. Individual tickets can also be exported to PDF from their detail page.
Feedback statuses that follow the ticket. Feedback now moves through New, Dismissed, Converted to Ticket, Pending, and Complete. Once feedback is converted, its status tracks the ticket automatically, and the linked ticket is one click away. Feedback can also be marked Pending or Complete directly, with a note about what is happening, and status meanings now appear as hover text.
Feedback senders stay out of the ticket workflow. Converting feedback to a ticket no longer pulls the original sender into the ticket's participants and notifications.
Small fixes. @mention suggestions are no longer clipped when replying, the admin ticket conversation is cleaner, and deleting messages is limited to administrators. Admin ticket tables gain resizable columns, a wider Ticket column, and leaner default columns.
Admin Console (Helm)
The Dashboard is now your activity feed. The Helm Dashboard, renamed Activity, shows everything happening across your CivQuest tools for the past seven days, with a tab for each tool you have on: Atlas, Inbox (every ticket comment and change, new tickets, form submissions, and feedback with its full text), Notify (notifications sent to more than one record, with the run's CSV and rendered email downloadable from the card), and Relay (each process, linking straight to it). Search and filters follow the tab. The old Activity tab has left the Compass portal and the Compass section of the admin console.
Atlas daily and weekly summaries. Each morning at 8am the feed posts an Atlas summary for the previous day with total visits, unique visitors, feature interest, AI queries, map exports, and feature info exports. Every number comes with an hour-by-hour line graph, the same day last week as a dashed comparison line, and its change against that day. On Mondays a weekly card for the week just ended is pinned above the day groups with day-by-day graphs and a previous-week comparison.
Exports in your analytics. Atlas Site Analytics now counts finished map exports (PDF, PNG, and JPG output and 3D scene screenshots, with a per-format breakdown) and feature info popup exports alongside visits, unique visitors, feature interest, and AI queries.
Trace an area, combine searches, every State Plane zone, and a guided setup for new maps
Atlas
Trace an area. A new "Trace Area" toggle in the measure tool closes a traced path back to its start and finishes it as an area measurement, with a live preview of the closed shape and its acreage as you go.
Save a measurement as markup. One click on "Save as Markup" in the Last Measurement readout turns a finished line or area into a markup you can style, label, and share.
Combine searches. When results are already on the map, advanced searches and custom advanced searches now offer New search, Add to results, or Search within, so you can build up a selection or narrow one down step by step. The Select tool gains the same choices.
Share links carry your view. Feature and markup share links now include the layers you had on, their opacity, and your basemap, so the recipient sees the map the way you did.
Rotate text markup. Text markups gain a rotation slider, an on-map rotate handle, and a numeric angle entry.
See layers beyond their scale range. A new toggle in the layer list overrides scale-dependent visibility, so a layer that normally hides when zoomed out can be shown anyway.
Every US State Plane zone. X/Y coordinate entry and print coordinate systems now support every State Plane zone in the country.
Where the high and low points are. In Parcel Insights, hovering the High and Low elevation stats highlights their location on the map.
Faster popups, and a tour on demand. Feature popups cache each tab's data and show a staged loading indicator instead of reloading on every switch. "Take the Tour" replays the first-visit walkthrough from the Help Center and the help chat footer.
Export preview. The Auto scale option is available again after picking a preset or custom scale, and a new button under the preview zoom controls returns to a fitted scale.
Fixes. The help panel no longer opens empty when global help loads after your organization's configuration. View on Map from a plat search selects the linked record rather than an adjacent parcel. Custom popup tabs no longer drop Arcade sections or pull in similarly named elements. Address search honors the address layer's buffer distance when a parcel intersect misses. The 3D scene shows extruded data from joined search sources again, and secured services load correctly in 3D. Blank screens caused by stale files after a deploy now recover automatically.
Atlas for Administrators
A guided setup for new maps. Add Map now opens a first-time setup screen that asks for the map name, the portal URL and web map item ID, and the search data source, then verifies the web map exists and the data source is queryable before creating the map and opening the full Map Editor pre-filled.
Friendlier defaults. New organizations start with more sensible Atlas settings, and the search bar now always sits on top.
Labels off by default, per layer. Any layer that has labels can now start with them turned off; the toggle is only offered on layers that actually have labels.
Definition queries for advanced searches. Set a SQL where clause on any advanced search to pre-filter the data it can reach, with one-click formatting and a live preview of matching records.
Cleaner exports. Text elements in export templates render Markdown, legend sizing is honored and scaled, a new basemap option hides basemap labels in prints, and a blank background can be a child basemap in scale-switching basemaps.
Embed Viewer: look up before you launch. An embed's URL value can now be resolved through an ArcGIS REST endpoint first, matching the clicked feature's value to a record and substituting a field from it (a parcel ID to a permit record, for example). Popup embeds can also open in a real browser window instead of the in-app overlay, and the embed button hides when no matching record is found.
Network plus sign-in. Organizations using intranet mode with single sign-on can now require that users both be on the network and sign in before private maps are granted.
Icons on links. Header links, info popup buttons, and the feedback link can each carry an optional icon, and X/Y coordinates have a configurable number of decimal places.
A more reliable preview. The admin Atlas preview now uses its own isolated sign-in, loads private web maps in test mode, and refreshes correctly after a deploy.
Arrange your tools, smarter related-table searches, and display names for admins
Atlas
Arrange your tools the way you work. On desktop, drag any docked tool's header to undock it into a floating window; several tools can float at once, each with its own toolbar chip, and their positions and panel sizes are remembered for the session. Dock a window again from its toolbar button, and any window that drifts off-screen re-docks itself. Window controls now live in each tool's own header. On mobile, tool panels can be dragged anywhere over the map and minimized to a chip, with one tool open at a time and shorter, device-specific hints.
Resizable panels. Advanced search, custom advanced search, help, and the search results panel can be resized from a corner grip on desktop.
Related-table searches got smarter. AI queries can use date and number display fields from related tables, filters that share a table now correlate to the same related row, related lookups accept number, currency, and date inputs, and a show-all-values option lists every value.
Popups follow you. When a search result, View on Map button, or zoom-to-feature action runs while the popup is open, the popup switches to that feature. The desktop popup also stays minimized while you select new features, and the standalone advanced search panel no longer collapses on its own when a search finishes.
Help that matches your map. Help articles now appear only for capabilities that are actually enabled for your organization and map. The inline help buttons on map tools and the no-op "Exit Help Mode" button are gone, and the walkthrough now spotlights the + button alongside the search bar.
Nearmap, when the viewer can't. If the embedded Nearmap viewer cannot display, it now offers to open in a new tab, and the Nearmap button has a cleaner icon.
Smaller improvements. Miles and kilometers show hundredths in measure readouts. Share-link preview images work on mobile and shared features land on the map. The Assistant pill collapses to an icon on phones. Zoom buttons work again after switching to an aerial imagery basemap. Sign-in copy is clearer and the mobile Sign In button is the right height.
Signed in overnight? The map stays up. Fixed a blank map after leaving Atlas idle overnight by preserving and proactively refreshing the sign-in token.
Export links expire after 60 days. Finished export files are now cleaned up nightly once they are 60 days old, so download and share links for exports should be used within that window.
Troubleshooting with support. A console log viewer can be opened from the search box, and feedback submitted from Atlas can attach a usage log to help our team diagnose problems, with a "Send Usage Log" checkbox to opt out.
Atlas for Administrators
Feature Edit in your admin portal. The Feature Edit extension card now appears in the organization admin portal, with field and color controls for editing, and fixes to staging, tracing, and switching between editing modes.
Default extent override. Set a map's starting extent yourself, with a web map preview to check it.
Legends with hatched and picture fills. Export legend swatches now render hatched fills, picture fills, and map-image sublayer symbology exactly as the service defines them.
Tool Colors: None. Fill and outline colors for tools can now be set to None.
Map Editor keeps your work. Fixed cases where unsaved Map Editor changes were lost or a layer's editing settings were wiped.
Compass
Change the status of your own tickets. Any Compass user can now update the status on tickets they submitted.
Feedback as a header link. The Header Link display mode for feedback now works, and Atlas shows a Feedback link in its header when it is configured that way.
Admin Console (Helm)
Display names for admin accounts. Set an alias name on your admin account and it appears in the Helm header, ticket replies, the Assignee dropdown, @mention suggestions, and as your signed-in name in Atlas, instead of your email address.
Help menu stays on top. The admin help menu now sits above the full-screen Atlas consoles.
Feature Edit, Compass Enterprise ticketing, a much faster first load, and Notify formatting fixes
Atlas
Feature Edit (new extension). Atlas can now edit features, not just view them. Draw or trace new features and edit existing ones directly on the map, with snapping to configured layers. Every edit is stored in CivQuest as an attributed, reviewable record that renders over the map, with an optional review-and-approve step before edits are published to the source ArcGIS service through a separately permissioned publish action. Whole-layer exports honor your organization's feature cap.
A much faster first load. Atlas now loads in stages: the shell first, then the map engine when a map is needed. What a visitor downloads before Atlas can render dropped from about 22 MB to just over 1 MB, and if a part of the app fails to load it now reloads or fails alone instead of taking Atlas down.
Extrusion on more layers in 3D. Extrusion can be configured on more than one layer with per-layer display defaults, is on by default where configured, can extrude attributes from joined search sources, and picture-fill symbology now renders in 3D.
Export scale you control. Exports open on a fitted custom scale with Auto scale as the default, track the map as you pan, offer a scale units dropdown, and fit correctly on portrait and custom page sizes. The preview reports its loading stages and reloads when you switch templates, and the template picker is now an inline panel that shows full template names.
Truer exports. Feature info export legends include only visible items with an outline-only highlight, and hatched fills survive export.
Markup exports as KML/KMZ. Markup can be exported as KML or KMZ, or as a single zip bundle containing CSV, shapefile, and KML/KMZ together.
AI search reaches further. AI search results are no longer capped at the service's transfer limit, computed geometry fields (acreage, length, and the like) can be searched, joined attributes apply to revised and refined results, and clicked features carry their joined attributes into results. Related-table lookups now work with buffers and source joins too.
Try questions, refined. Clicking a "Try" example question on the map opens the assistant, and the chips step aside when a tool opens or a feature popup shows.
Fixes. Markup editing no longer leaves a ghost shape or fails to revert on cancel. Polygon labels stay in view as you zoom. Column headers in the standalone advanced search grid are easier to read, menus layer correctly above the Try chips, popups show current data after a map's layers are edited, and the Assistant pill clears the 3D feature info panel.
Atlas for Administrators
Overlapping features, your way. A new popup option controls what happens when several features overlap at a click.
Reorder fields by dragging. Field Configuration supports drag-to-reorder and richer related-table lookups.
Export formats and scale presets. Choose which export formats and scale presets your users see.
A note beside the search bar. Add a short, admin-written note inside the search bar's + button on desktop.
Site Analytics by IP and place. Atlas Analytics gains IP-level detail and geography filters.
Compass
Compass Enterprise ticketing, the full set. Building on last week's groups, SLA engine, and analytics, the Enterprise extension now adds a complete ticket history timeline in both the portal and the admin view; canned responses and ticket templates with group-scoped management; email-to-ticket intake with threaded replies and reopen-on-reply; business-hours SLA calendars with holiday handling; automation and escalation rules (new ticket, stale unassigned, SLA at risk or breached, and a two-stage auto-close for stale waiting tickets) with round-robin assignment; duplicate merging and parent/child tickets with cascade resolve; and per-category approval workflows. Ticket categories and SLA policies can now be scoped to a group. All of it is gated behind the Enterprise extension.
Sign in your way. Administrators can choose which sign-in methods Compass offers: email, Microsoft, Google, or ArcGIS.
A Deliverables tab. When your CivQuest team has scheduled deliverables for your organization, a Deliverables tab appears in Compass showing the next deliverable, its due date and status, a checklist of what we are waiting on from you, the upcoming schedule, and a collapsed history of delivered work, with linked tickets one click away.
Neutral invitations. Invitation emails and the admin login screen no longer assume a particular tool or sign-in provider.
Notify
Formatting that sticks. Display-field formatting such as currency and dates now carries through to notification emails and CSV exports.
CSVs in date order. The CSV export is sorted by the notification's configured date field.
Map rotation, floating tools, spreadsheet geocoding, and @mentions in Compass
Atlas
Rotate the map. The 2D map can now be rotated, with compass flyouts for quick turns, labels that rotate with the map, and pixel-perfect rotated printing. Rotation is a per-map option administrators turn on; it is off by default.
Pop-out tool windows. Every map tool and 3D panel can pop out of the toolbar into a draggable floating window, so the tool stays usable while the map and the rest of the toolbar remain free. Popped-out tools close when you pick another tool, and the feature is an organization setting that is off until turned on.
Advanced searches that stay out of the way. Custom advanced searches can show results in a floating table that leaves the map fully interactive, or run in an integrated mode that pushes results to the chat, map, and main results table. Panels are movable, stay open after a search, can be minimized, and Enter runs the search. Pressing Enter in the main search bar with several suggestions now picks the first one.
The Assistant, everywhere. Answers, clarifications, and help responses from a search now appear in a floating Assistant window in map, table, and 3D modes, with Open in Chat and Display Results buttons. The Assistant pill sits at the top right, "Try" example questions float beside the search bar until your first search, and a built-in "What can Atlas do?" question explains the capabilities enabled on your map.
Locate spreadsheet rows by address or by matching field. Uploading a CSV or Excel file to the markup tool no longer requires coordinates: rows can be geocoded against a locator with a live progress bar and per-row match scores, or matched to a map layer by a shared field such as a parcel ID, importing the matching features' shapes with the row's data attached. Geocode results export as CSV or shapefile, files can be re-uploaded to update existing markup, and uploaded features are labeled with their measurements.
More ways to mail. A map can hold several named mail merges, with a sort-by dropdown, multi-field mappings, and an optional second address line.
AI Feature Extraction runs in the background. Extraction shows a progress bar, keeps running while you switch measure tools, offers zoom-to-area and a done badge, and only appears on basemaps an administrator has approved for it.
Trace any visible layer. The trace tool can target any visible line or polygon layer, defaulting to layers with popups.
COGO grows up. Deed-call entry now supports curves, a parallel direction pick, and square footage.
3D normalization. Extruded values can be normalized by feature area or length (value per acre, for instance), and extrusion now activates on layers that are not top-level feature layers.
Better on phones. A compact table pagination footer, row action buttons that no longer open the record, and simpler single-layer Select and Nearby layouts.
Small touches. Measure readouts can be minimized. A new markup's popup opens on desktop as soon as it is created. Markup now syncs across devices for signed-in users. Saved places delete without a confirmation step. Export previews load, navigate, and zoom more smoothly. A false antivirus warning some Windows users saw on a script bundle is resolved.
Compass
@mentions, editing, and a bigger composer. Mention any Compass user in a ticket message and they are emailed, whatever their notification settings. Authors can edit their own messages, with an "edited" stamp on the thread, and a draggable, resizable pop-out composer makes longer replies easier to write.
Compass Enterprise (new extension). Organizations with the Enterprise extension can organize support into groups with group administrators who manage their own queue, members, SLA targets, and reports without entering the admin console; set per-category SLA targets enforced by a server-side engine that tracks first response and resolution, pauses while waiting on the customer, and warns as deadlines approach; review ticket analytics with volume, attainment, and aging; and import tickets from CSV with external-ID sync.
First updates after the Summer release: 3D scene polish, a rebuilt AI extraction, and mailing templates
Atlas
More to do in 3D. Click features in the 3D scene to open their details, adjust layer transparency with a slider, toggle labels, and export a screenshot of the scene. Color-coded 3D columns now start their first class at zero for all-positive data, and the Show Labels checkbox correctly hides web map labels.
AI Feature Extraction, rebuilt. The beta extraction tool now classifies the imagery in your area and returns area polygons, lets you review rectangles, polygons, or feature-based areas before submitting, gives slow models more time, and reports honest timeout errors. The default option is now "Any visible features."
Mailing templates. The mailing export tool gains a template dropdown, and administrators choose how duplicate owners are handled.
Name your coordinate system. X/Y coordinate entry follows an organization-level coordinate system setting and lets you name the system you are entering.
Fixes. Markup editing gains a delete button and closes open tools properly. The Nearby tool no longer misses edge neighbors or parcels separated by hairline gaps. Table CSV exports work again with clearer menu wording. Share links work on subdirectory deployments. Copying deed calls includes every call. The EagleView viewer can reach local-network imagery.
Atlas for Administrators
Accessible PDFs by default. Exports now request tagged, accessible PDFs, and the DocAccess integration flags a mismatched site key so it can be fixed before users notice.
Admin Console (Helm)
Download your deployment builds. Organization administrators who can promote to production can download their organization's three most recent deployment builds from Production Management.
Questions about any of these features, or want help turning one on for your organization? Reach out to your CivQuest team, and we'll be happy to walk you through it.